Why they matter

A Thumbnail is a viewers first impression of your content, it is essential to make it count!  At Casperlight we specialise in producing industry-leading, creative thumbnails that make your content stand out, engage viewers and result in consistently strong click through rate (CTR) metrics.

Dedicated Client Management

All thumbnail clients are placed in direct contact with a Casperlight client manager the moment they confirm an order. This individual is tasked with keeping you up to date on the progress of your thumbnail, completing any changes required, and ensuring that your experience with us is as simple and worry-free as possible!

Unlimited Amendments

We understand that your vision of the perfect thumbnail may differ slightly to ours. As such, we offer unlimited creative amendments for each thumbnail order,  until you are completely satisfied with your product! These amendments come at no extra cost.

Professional Guarantee

All of our designers and client managers operate with years of creative industry experience behind them! This ensures that the designs we create for you are of maximum quality. We understand how important it is to incorporate brand continuity alongside eye-popping design, and really BOOST your channels presence!

Delivery Guarantee

We ensure that we always deliver your thumbnail by the agreed deadline. Often, we are able to provide a first draft before your specified production window, which gives us enough time for any additions or amendments you request!

Quality Control

The role of our client managers involves getting to know your channel, content and often brand. This allows us to build using tools provided by you, and create amazing designs which we know you will love. Client managers will oversee the production process, and will ensure that the very first thumbnail you see is one you will love, reducing the need for multiple amendments and allowing for a fluid, easy and highly satisfactory production process!

Fast Turnaround

Our fluid production process enables us to offer you thumbnail services with multiple available production windows. Our unique team structure means that quality is always consistent, whether you’ve requested a 24 hour thumbnail, or one to be produced in 3 hours!

Our Clients Have Over

45M+

COMBINED SUBSCRIBERS

350M+

Monthly Views

7BN+

COMBINED ENGAGEMENT

Our 5 step

Process

1

We profile your channel, identifying who your core target audience is, and how we can best appeal to them.

2

Your designated client manager creates an access sheet and communication platform, where you will input all thumbnail requests, amendments, questions or queries!

3

Whether you already have a set thumbnail layout, or if you want to explore new options, we will produce multiple style prototypes and ensure that you are happy with a design before we publish any thumbnails.

4

Each individual thumbnail will require just a 30-word overview from you, detailing the content that you wish to be included. This is to be completed within the access sheet provided in step 2.

5

We will then produce the thumbnail and approve it within the agreed time frame, with our design team more than happy to provide unlimited amendments or additions until you are 100% satisfied with your image!

OUR TESTIMONIALS

Preston Arsement

"We love working with you guys, it's always top notch customer service"

12 Million Subscribers

Twin Toys

"Great quality service, always happy to help, you’ve made our lives a lot easier!"

4 Million Subscribers

Jon Sandman

“Super fast and right first time. Wouldn’t go anywhere else”

1 Million Subscribers

FAQ

What if my thumbnail is wrong?

Our design team will always aim to produce a thumbnail that best responds to your specification. Despite this, we appreciate that sometimes people can have differing expectations. This is why we operate in direct communication with all clients, and offer clients unlimited additions or amendments to their product during or after their agreed production window. This allows us to hear from you directly if there are any issues, and offers unlimited re-additions until you are 100% satisfied with your product!

How long will it take to get my thumbnail?

We offer different production windows at different costs. Our standard production window is 48 hours, and we also offer an express production service which is 24 hours. This allows for plenty of time to design and create thumbnails, and often time to spare to rectify any issues or additions!

Can you make thumbnails for old videos?

Absolutely. We are able to produce thumbnails for all pre-uploaded content by replacing the existing file with a new one. Perfect for giving your channel a facelift, touch-up, or even a total re-brand!

How do I get my thumbnail?

All clients are set up with personal storage drives, accessible by Casperlight employees and clients themselves. These drives are used to store thumbnail draft files, final production files, amendment files, and track all thumbnails produced.

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